Reflections

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“I See You”

I had a moment of insight while watching the Marine Corps Marathon this past Sunday, October 27, in the pouring rain. Some years I bike with friends and cheer on the runners along the route. This year was different. My daughter was running, and I got a more intimate...

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Make Change Work for You

What I notice most in our change management work is how organizations stall out in the middle of their change efforts. Most organizations start out with a real commitment to address a problem, or to move the needle in a particular direction. They pull together...

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